Pick the water filter that suits your home
Most people start looking for a water filter because the tap water tastes or smells of chlorine. The right filter depends on where you want filtered water and how much work you want to do to get it.
A filter pitcher or a gravity filter needs no tools at all. You fill it, wait, and pour. A faucet filter or a shower filter screws on by hand in a few minutes, which makes it a good pick for renters.
Do I need a plumber?
For the under sink system and the whole house system, yes. They connect to mains plumbing, and a licensed plumber must do that work. Each of those product pages says what approval its maker states. Everything else in this range is fitted without a plumber.
What these filters are for
Every filter here is made for water that is already safe to drink, such as town water. They are designed to improve taste and smell and to catch sediment. They are not a treatment for unsafe water, so if your supply is untested, have it tested and get advice first.
Remember the cartridges
Every filter has a cartridge that wears out. Each product page gives the maker's guide for how long a cartridge lasts. Put a reminder in your phone on the day you fit it, because an old cartridge stops doing its job.
Got questions?
Frequently Asked Questions
Which water filter is easiest to set up?
A filter pitcher. Rinse it, fit the cartridge, fill it at the tap and it is ready.
Do these filters make unsafe water safe to drink?
No. They are made for water that is already drinkable, such as town water. If your supply is untested, have it tested and get advice before you rely on any filter.
How often do I change the cartridge?
It depends on the filter and how much water you use. Each product page gives the maker's guide.
I rent. Which filters can I use?
Any filter here that is not plumbed in. They do not change the plumbing, and you can take them with you when you move.
Do I need a plumber to fit a water filter?
Only for a system that connects to mains plumbing, such as the under sink system and the whole house system. A licensed plumber must install it. The other filters need no plumber.
Does a gravity filter need power?
No. You pour water into the top chamber and gravity pulls it through the filter into the bottom chamber.
Will a faucet filter fit my kitchen faucet?
Check the product page for the fittings and adapters included and compare them with your faucet before you order.
Will the inline fridge filter fit my fridge?
It suits fridges that use an external filter on the water line behind the fridge. It does not replace a cartridge that sits inside the fridge.
Does the reverse osmosis unit need plumbing?
No. It is a stand-alone countertop unit. You fill its tank and plug it in.
What are the delivery terms?
We dispatch within 2 working days and delivery then takes up to 7 working days by tracked courier. Delivery terms: Canada wide, free of $90 or more, express $25, up to 7 working days in transit, after dispatch within 2 working days.
Can I return a water filter?
Our returns terms: 15 days, unused and in original packaging, plus your rights under the applicable consumer protection law. You pay the tracked return postage. A used water filter cannot be returned for change of mind. If it arrives faulty or not as described, we put it right at our cost.
Is there a warranty?
No separate warranty is sold with this product. You keep your rights under the applicable consumer protection law, and a faulty item is put right at our cost.
Who do I ask if I am not sure which filter to buy?
Email us with where you want filtered water and whether you own or rent. We will point you to the type that fits.